I can’t tell you how impressed I am with these guys. They were punctual and super friendly. I told them my pet just died yesterday and they seemed sorry. I told them this because I really wanted to remove any stains or memories from our dog. They were very compassionate about it and threw in extra services for free to cheer us up. I scooted out of the room holding back my tears. Whenever they had a question they would ask if I was busy before bothering me. Everything was extremely professional. I now know why their feedback is so good! We run a small, home based business so I know how hard it is to get perfect feedback. Only my third review ever, but I had to stop and brag about these guys. If only all companies were run this well!!!!!Thanks again!!!!